Services

NOVOMATIC Lottery Solutions works with lotteries to deliver tailored services aimed at maximizing each lottery's potential. From 3rd level software support through to full facilities management, we can do it all.  


Facilities management

By combining the vast operational experience of the NOVOMATIC GROUP with the lottery experience and expertise of our own people we offer tailored FM services to lotteries of all sizes.

  • Instant Tickets We provide Instant Tickets and an Instant Ticket Logistical solution.
  • Call Center In addition to providing top of the line call center software, we can take care of the call center needs of any lottery including customer and retailer help desks.
  • Hardware We pride ourselves on being hardware independent but that doesn't mean we can't supply lotteries with hardware. We work with top hardware manufacturers to supply retail terminals, communication equipment, data center hardware and much more.
  • Field service We provide a wide range of on-location services to the retail network including field repairs of lottery terminals and associated equipment.
  • Hosting 
    We offer a range of hosting services and can host solutions either in our own data center, the lotteries data center or in other top tier data centers around the world. 
  • Marketing We offer a complete range of lottery oriented marketing services. 
  • Player Development It's not enough to get new players, you need to keep them too and our experts can help.