Services

Novomatic Lottery Solutions will work with you to deliver tailored services to maximize your lottery's potential. From 3rd level software support through to full facilities management - we can do it all. 


Facilities management

By combining the vast operational experience of the NOVOMATIC GROUP with the specialized expertise of the NLS staff, we offer tailored FM services to lotteries of all sizes.  

  • Instant Tickets We provide Instant Tickets and a dynamic Instant Ticket Logistical solution.
  • Call CenterIn addition to providing top-of-the-line call center software, we will take care of your lottery's call center needs -- including customer and retailer help desks.
  • HardwareWe pride ourselves on being hardware-independent--but that doesn't stop us from supplying our lottery clients with hardware. We work with top hardware manufacturers to supply retail terminals, communication equipment, data center hardware and much more.
  • Field serviceWe provide a wide range of on-location services to retail networks--including the field repair of lottery terminals and associated equipment.
  • Hosting 
    We offer a range of hosting services and can host solutions either at our data center, your lottery's data center or in other top tier data centers around the world. 
  • Marketing We offer a complete range of lottery oriented marketing services. 
  • Player Development As you are well aware, it's not enough to get new players--you need to keep them too. Our experts can help.